It's possible that after electrical power is restored, you may still be without FiOS TV service. Sometimes resetting your Battery Backup Unit (BBU) is needed. Learn about your Optical Network Terminal (ONT), how it is used with the Fios Digital Voice (FDV) Service, where it's located & how to troubleshoot basic issues. Can anyone provide help here? I need to unplug the ONT box for a few minutes and then plug back in. This gets the internet working again. Silencing the Verizon Battery Alarm: In addition to cable television and internet . To ensure uninterrupted land-line telephone service Verizon is required to I got a Genesis NP7-12 battery to replace the Verizon Fios Portalac PX12072, and the . I also did a manual reset by pressing the Alarm Silence button for about 10 . Verizon FIOS Router Keeps rebooting by itself (self. . Pressing and holding the red reset button located on the back of the Fios Quantum Gateway will restore the router to the factory default settings . I'm gonna make this short and sweet. 1. Sweet Witch . Assuming you have done hard reset, press and hold it till it resets. Should be admin . To do that, press and hold the recessed Reset Button on the back of the router for 10 seconds, then release. The router will . FiOS Connection Problem on Long Island . ESPN.com never looked so sweet. . Just wondering.is there a 'reset' button on the ONT itself? 11 iyl 2015 - When I spoke with Verizon, they were able to switch the ONT over to ethernet without issue. The technician was able to see the MAC address of . Outages and problems for Verizon in Sweet Home, Linn County, Oregon. . Verizon Fios is a bundled Internet access, telephone, and television service that operates over a . Useful comments include a description of the problem, city and postal code. There should be an either Alarm silence/Alarm reset/ONT reset button .